What is a cookie?

A cookie is a inofensivo text file that stores itself on your navigator when you visit any website. The cookie is used so the website can remember your visit when you navigate to that website again. Although many people don't know this, cookies have been in use for 20 years, since the first World Wide Web navigators appeared.

What is a cookie NOT?

It is not a virus, a Trojan horse, a worm, spam, spyware nor does it open pop-up screens.

What information does a cookie store?

Cookies do not store sensitive information about you, such as credit card or bank details, your ID or personal information, etc. The data they store is of a technical nature, personal preferences, content personalisation, etc.

The website server does not associate with you personally but with your website navigator. In fact, if you normally navigate through Internet Explorer and try navigating through Firefox or Chrome, you will see that the website does not notice that you are the same person, because in reality, it associates with the navigator, not the person.

What types of cookies are there?

• Technical Cookies: Are the most basic and, among other things, help to establish whether a human being or an automatic application is navigating, whether an anonymous or a registered user is navigating, as well as basic tasks for the functioning of any website dynamic.
• Analysis Cookies: Collect information about the type of navigation you are making, the sections you most use, products you consult, time of use, language, etc.
• Publicity Cookies: Show publicity in relation to your navigation, your country of origin, language, etc.

What are your own and third party cookies?

Your own cookies are those generated by the website that you are visiting, and those belonging to third parties are generated by external services and providers such as Facebook, Twitter, Google, etc.

What happens if I deactivate the cookies?

So that you can understand the impact that deactivating cookies can have, we provide some examples:

• You won't be able to share content from that website on Facebook, Twitter or any other social media.
• The website won't be able to adapt content to your personal preferences, as is normal with online shops.
• You won't be able to access the personal area of that website, such as My account, or My profile or My orders.
• Online shops: It will be impossible for you to make purchases online, they will have to be made by phone or by visiting the physical shop if one exists.
• It won't be possible for you to personalise your geographical preferences, such as time slot, currency or language.
• The website will not be able to carry out analytics on visitors and web traffic, which will make it difficult for the website to remain competitive.
• You won't be able to write on the blog, upload photos, publish comments, evaluate or score content. The website won't know if you are a human being or an automatic application publishing spam.
• You won't be able to see publicity by sector, which will reduce a website's advertising income.
• All social networks use cookies, if you deactivate these, you won't be able to use any social network.

Can cookies be deleted?

Yes. Not only deleted, but also blocked in general or for a particular domain.

To delete cookies for a website, you should go to your navigator configuration and search for those associated with the domain in question, then delete them.

Cookie configuration for the most popular websites

Below, we explain how to access a specific cookie in the Chrome navigator. Note: these steps may vary depending on the navigator version being used:

1. Go to Configuration or Preferences through the Archive menu or by clicking on the personalise icon that appears at the top right.
2. You will see different sections, click on Show advanced options.
3. Go to Privacy, Content configuration.
4. Select All cookies and website data.
5. A list will appear with all the cookies organised by domain. To make it easier to find cookies from one domain, totally or partially enter the address in the Search cookies field.
6. Once you have filtered them, one or more lines will appear on the screen with the cookies from the requested website. Now, you only need to select and press X to delete them.

To access the cookies configuration on the Internet Explorer navigator, follow these steps (they may vary depending on your version of the navigator):

1. Go to Tools, Internet Options
2. Click on Privacy.
3. Move the slider to adjust the level of privacy you require.

To access the cookies configuration on the Firefox navigator, follow these steps (they may vary depending on your version of the navigator):

1. Go to Options or Preferences depending on your operation system.
2. Click on Privacy.
3. In History choose Use a personalised configuration for the history.
4. You will now see the option Accept cookies, You can choose to activate or deactivate this.

To access the cookies configuration on the Safari para OSX navigator, follow these steps (they may vary depending on your version of the navigator):

1. Go to Preferences, and then to Privacy.
2. Here you will see the option for Block cookies to adjust the type of block that you want to create.

To access the cookies configuration on the Safari para iOS navigator, follow these steps (they may vary depending on your version of the navigator):

1. Go to Adjustments, and then to Safari.
2. Go to Privacy and Security, You will see the option to Block cookies where you can adjust the type of block that you wish to create.

To access the cookies configuration for devices on the Android navigator, follow these steps (they may vary depending on your version of the navigator):

1. Execute the navigator and press down the Menú, key, and then Adjustments.
2. Go to Security and Privacy, You will see the option Accept cookies to activate or deactivate the box.

To access the cookies configuration for devices on the Windows Phone navigator, follow these steps (they may vary depending on your version of the navigator):

1. Open Internet Explorer, then MORE, then Configuration.
2. Now you can activate or deactivate the Allow cookies box.